Design principles
- Contrast, visual hierarchy and text size are chosen to make reading easier.
- Important content does not rely only on color or motion.
- Forms and buttons are designed to stay easy to find and use.
Inclusive service
Accessibility
and easier navigation
We want the site to stay readable, keyboard-friendly and understandable for as many people as possible. Accessibility is part of service quality, not an afterthought.
Navigation and compatibility
- The site is intended to work with the keyboard and common assistive technologies.
- Useful images include alternative text and structured content follows a logical order.
- Browser zoom and display settings should not prevent access to essential information.
Accessible formats
- If a piece of content is not readable enough for you, we can provide a more suitable format on request.
- We try to reduce barriers in messages, input steps and confirmations.
- Improvements are reviewed regularly to fix the issues that are reported.
Reporting an issue
- If you encounter an access problem, let us know which page is affected and in what context.
- Your feedback helps us fix navigation or reading barriers more easily.
- We handle accessibility reports with the same care as any other service request.
Accessibility contact
To request an adapted format or report a blockage, email us and we will make sure to reply clearly.
Other information