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Inclusive service

Accessibility

We want the site to stay readable, keyboard-friendly and understandable for as many people as possible. Accessibility is part of service quality, not an afterthought.

Design principles

  • Contrast, visual hierarchy and text size are chosen to make reading easier.
  • Important content does not rely only on color or motion.
  • Forms and buttons are kept easy to find and use.

Navigation and compatibility

  • The site is intended to work with the keyboard and common assistive technologies.
  • Useful images include alternative text and structured content follows a logical order.
  • Browser zoom and display settings should not prevent access to essential information.

Reporting an issue

  • If you run into an access issue, tell us which page is affected and in what context.
  • Your feedback helps us fix navigation or reading barriers faster.
  • We handle accessibility reports with the same care as any other service request.

Accessibility contact

To request an adapted format or report a barrier, email us and we will reply with clear and useful information.